Why We Should NOT Hate Keith Hammonds

Last year, Fast Company writer Keith Hammonds set the HR world abuzz with his controversial article "Why We Hate HR."

Now that the dust has settled a bit, Peter Clayton has interviewed Hammonds for his thoughts on the controversy. You can listen to it here.

Hammonds offers examples (such as what ex-Southwest Airlines HR VP Libby Sartain did at Yahoo) and makes several points that are worth further thought and discussion, including:

1. HR needs to communicate more clearly to employees.

2. HR should be honest with employees about the business.

3. HR should make fewer rules, but make more exceptions.

4. HR has to understand business and use business-focused metrics.

5. HR must be a strategic partner and a steward (my term) of talent.

Posted by Terrence Seamon, 03/09/2006


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