Hatred in the Workplace

It has been a while since I stopped by the Mass Bay OD blog. Blogger Jim Murphy has an interesting question-of-the-month going on about hatred between employees and managers.

Hatred is a strong word. When hatred is present in a relationship, I'd think that it was because something happened that sparked and fueled such a strong emotion.

It could have been...

- a betrayal

- an act of unfairness

- a decision that may have helped some, but hurt others

OD consultant and writer Bruce Katcher recently spoke at a Mass Bay OD meeting on this subject and facilitated a discussion of the OD practitioner's role in situations where hatred is felt.

My two cents would be that hatred is a strong flame. First, the heat has to be turned down, way down. Cool things off.

Then start a process of mediated dialogue intended to help each party to understand the other.

Posted by Terrence Seamon, May 27, 2007

Comments

Popular posts from this blog

Soft Skills vs Hard Skills?

Does This Make Any Sense to You?

Customer Service with HEART