Stop Making Your Employees So Happy!

Analyst to CEO of Costco: "Your results to date are very impressive. They would be even better if you weren't so generous to your employees."

Sounds crazy, right? Never happen?

Apparently it has, as Alexander Kjerulf points out.

How nutty is it to say to a company "Stop making your employees so happy" when that very strategy is paying off for the organization and its customers?

Posted by Terrence Seamon, July 17, 2007


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