A City With Heart

Disappointment: a feeling of dissatisfaction that results when your expectations are not met; the feeling of being let down by someone or something.

Disappointment happens all the time. In the workplace, there can be many disappointments; for example:

- when a job turns out different than you had expected or hoped for
- when your ideas are dismissed
- when your request for flexibility is answered with policy

Psychoanalytic organizational consultant and blogger Annette Clancy from Ireland is studying disappointment. She was in New York recently, to speak about her research into the experience of disappointment in organizational settings.

One thing that she was not disappointed about was her experience of New York. She writes: "Each time I come to NYC I'm taken aback by the generosity of complete strangers. New York is a city that's dedicated to capitalism and the contemporary but it's also a city with a huge heart that remembers its friends."

I'm glad we did not disappoint her.

Those of us Americans that are of Irish descent often say that New York is the westernmost city of Ireland. Indeed, my Reilly (from Meath) and Doyle (from Cork) ancestors came here to start anew.

I wonder how much disappointment they felt when they left their homeland to trek to America?

Posted by Terrence Seamon, May 22, 2008


annette said…
Hi Terry - thanks for picking up on this .. NYC is simply a city that never disappoints - strange on one level and captivating on the other. Thanks again for your time and valuable contacts
Terrence Seamon said…
No problem, Annette. Come back to NYC again soon.


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