You Are A STAR

Just a couple Saturdays ago at my church, I was teaching some job hunters the SOAR method for summarizing and communicating your accomplishments:

Situation - a statement of the time and place where the accomplishment occured

Obstacle or Opportunity - the problem (or opportunity) you faced

Action - the actions you took

Results - the results you achieved

An alternate way to do these is with STAR where the "T" stands for Task.

Today I noticed that Mike Schaffner mentioned STAR is his blog entry on Robin Kessler's Competency Based Performance Reviews. I am not familar with Kessler, but if she has a better way to do the dreaded performance review, I'll take a look at it.

My take on performance reviews is simply to ask:

- Does the process make us stronger and more effective as an organization?
- Does it enhance employee engagement?
- Does it help us to deliver a better product or service to our customers?

If it isn't strengthening people and adding value to the business, then it's hurting you. Scrap it.

The leader's job is to strengthen people for the challenges they face. To help them succeed. To make them shine like stars.

Posted by Terrence Seamon, May 26, 2008


David Zinger said…
It would be good to see performance management help people perform by SOARing or STARing.
Terrence Seamon said…
I agree, David. All too often, performance reviews have the opposite effect of shooting good people down rather than lifting them up.


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