The Process of Improving
Looking to improve something in your life in 2012? Perhaps you are thinking of improving yourself? If you are looking to improve your team or your business, here are seven steps to process improvement.
P = Pick your target. Picture success. What would it look like if you actually reached your improvement goal? Envision it as specifically as you can.
R = Review your starting point. Where do things stand right now? What are your strengths that can help you reach the goal? What obstacles stand in your way? Make a list of each using the Force Field diagram where Driving Forces are listed on the left and Hindering Forces on the right. (This excellent strategic change management tool, the Force Field Analysis method, was developed by Organization Development founder Kurt Lewin, and was one of the first OD tools I learned.)
O = Open up. Have you ever been on the receiving end of an improvement hatched behind closed doors? Don't repeat that mistake. Who could help you with this improvement project? Why not tell them about your goal and ask for their support?
C = Collaborate. Invite participation. Form teams. Remember that people support what they help create.
E = Execute. After enough study, select the best ideas and put them into action. See what happens. Remember it's OK to start small.
S = Sustain. If things start to get better, reinforce the gains. If you don't, watch out. Things may revert back to the previous state.
S = Start again. Improving your process is never-ending.
What are you waiting for? Pick your target. Start improving.
Posted by Terrence Seamon on Thursday January 26, 2012