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Showing posts from September, 2016

Change: A Moving Experience

My wife and I moved recently, after living in our prior place for 30 years. Trust me when I say, it was truly a moving experience.
Change guru William Bridges was right about the phases that one goes through during a major life change such as moving.
After 30 years, in a home where we raised our two sons, the Ending phase of change was swift but the Letting Go was hard. Even though we chose this path, the sense of loss was deeply felt. My wife really went through the famous cycle of emotions first described by Elizabeth Kubler Ross in her classic work "On Death and Dying."
After we sold our house, we entered the Neutral Zone, a period of transition that lasted for months, as we waited for the owners of our home-to-be to move out and go on with their next chapter in life.
We moved in with one of our sons, in a small rental property, and disturbed his equilibrium in every way.
Being in-between put us in internet limbo for quite some time. My smart phone became my internet device. W…

Soft Skills vs Hard Skills?

Does the expression "soft skills" irk you or work for you?

Here is a little diagnostic:

In your business, does it matter how your reps treat your customers?

In your business, does it matter how your supervisors and managers treat their subordinates?

In your business, does it matter if your teams get along well?

Let me cut to the chase. Soft skills ARE hard skills.

They  are hard to master.

They are hard to beat when you have them.

And it will go hard for you when you don't.

This is true because your hard results such as production and profits, depend on them.

Terrence Seamon teaches soft skills to help his clients achieve success.

Know Thyself

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In ancient times, the Oracle of Delphi in ancient Greece admonished "Know thyself."
In more recent times, two psychologists, Joe Luft and Harry Ingham, created the JOHARI window to help us do just that, develop greater self insight.
Having more self understanding is vital to anyone in a helping profession such as OD work.
Minneapolis area consultant John Persico published an essay on what it takes for an organization to really be effective. In essence, Persico says, organizations must become more self-aware. Especially about their own built-in blind spots. He says:
"...most organizations are blind to the intrinsic problems that underlie their failures."
What is an organization to do? Persico offers some good ideas, including listen to your dissenters and "embrace your difficult people."
Here are five more tips that I would add:
Get feedback from others - The Scottish poet Robert Burns once pointed to the value of finding out how others perceive us when he wrote …